- Please ask us prior to purchase for any shipping options that you may prefer or expedited shipping for those wanting purchased products fast.
- Items purchased are dispatched within 1 to 3 business days after purchase and sent by regular mail.
- In the event that an item goes missing, American BBQ will not be held liable for loss. It is up to you to specify and make payment for any item that you would like to register with tracking for postage. This is a set fee of $4 per item.
- All goods are dispatched and shipped from our Adelaide or Melbourne warehouse location.
- All our staff take the most pride and care in packing and shipping your product. We quality control and check the condition and integrity of each items parcel prior to shipping. In the event that an item is damaged in postage, you must contact us within 24 hours of receiving the product.
- We do not ship and stock on weekends or on public holidays.
- Please be specific and clear on shipping information as we will ship items to the exact location that is specified by you.
- American BBQ takes great care in the packaging and shipping of your items.